International Journal of Customer Relationship Marketing and Management
Q2 Journal
Journal
Country
United States
Northern America
Subject Area and Category
Business, Management and Accounting
└
Information Systems and Management
Q2
└
Business and International Management
Q3
└
Information Systems
Q3
Publisher
SJR 2025
0.304
Q2
SJR Score
H-Index
11
Citations / Doc (2yr)
1.93
Total Docs. (latest)
16
Total Citations (3yr)
56
Publication type
Journals
ISSN
19479247, 19479255
Coverage
2018-2025
Journal Rank
#17,035
Subject Categories
Information Systems and Management
Q2
Business and International Management
Q3
Information Systems
Q3
Management Information Systems
Q3
Marketing
Q3
Detailed Metrics
| Total Docs. (latest) | 16 |
| Total Docs. (3 years) | 27 |
| Total Refs. | 1,090 |
| Total Citations (3 years) | 56 |
| Citable Docs. (3 years) | 27 |
| Citations / Doc. (2 years) | 1.93 |
| Ref. / Doc. | 68.13 |
| % Female | 50.0% |
Metrics Visualization
Latest year data vs 3-year cumulative figures
Publication & Citation Trend
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Top 10 Most Cited Articles
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