International Journal of Electronic Customer Relationship Management
Q4 Journal
Journal
Country
United Kingdom
Western Europe
Subject Area and Category
Business, Management and Accounting
└
Business, Management and Accounting (miscellaneous)
Q4
Publisher
SJR 2025
0.182
Q4
SJR Score
H-Index
19
Citations / Doc (2yr)
0.94
Total Docs. (latest)
14
Total Citations (3yr)
25
Publication type
Journals
ISSN
17500664, 17500672
Coverage
2007-2025
Journal Rank
#23,137
Subject Categories
Business, Management and Accounting (miscellaneous)
Q4
Subject Areas
Detailed Metrics
| Total Docs. (latest) | 14 |
| Total Docs. (3 years) | 24 |
| Total Refs. | 1,082 |
| Total Citations (3 years) | 25 |
| Citable Docs. (3 years) | 24 |
| Citations / Doc. (2 years) | 0.94 |
| Ref. / Doc. | 77.29 |
| % Female | 36.1% |
Metrics Visualization
Latest year data vs 3-year cumulative figures
Publication & Citation Trend
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Top 10 Most Cited Articles
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