Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Subject Categories
Subject Areas
Detailed Metrics
| Total Docs. (latest) | 22 |
| Total Docs. (3 years) | 57 |
| Total Refs. | 1,554 |
| Total Citations (3 years) | 102 |
| Citable Docs. (3 years) | 48 |
| Citations / Doc. (2 years) | 2.15 |
| Ref. / Doc. | 70.64 |
| % Female | 33.3% |
Metrics Visualization
Latest year data vs 3-year cumulative figures
Publication & Citation Trend
Top 10 Most Cited Articles
Frequently Asked Questions
What is the impact factor of Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior?
The official Journal Impact Factor (JIF) is published by Clarivate in the Journal Citation Reports (JCR) and is not listed on this page. Based on SCImago data, Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior has an SJR of 0.234 and is ranked Q3.
What is the SJR and quartile of Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior?
Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior has an SJR (SCImago Journal Rank) of 0.234 and its best quartile is Q3.
What is the H-index of Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior?
The H-index of Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior is 11, meaning 11 of its articles have each been cited at least 11 times.
Is Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior indexed in Scopus?
Yes. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior is active in Scopus (Scopus Source List, August 2026).
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